Our initial selection process is quite demanding with each PA candidate attending a personal interview prior to their acceptance on one of our training courses. We are rigorous in our reference and security checking, doing everything we can to ensure the trustworthiness and reliability of our carers.
As part of the practical and intensive four day training course that all our carers must attend and pass we instil in Origin PAs the need for reliability as well as ensuring they have the necessary skills to undertake their role.
Support is always available from Origin on our 24 hour help line, should you have any concerns about your care package or the PA assigned to you. However we believe that regular communication and an open dialogue between ourselves and our clients is the best way to prevent any minor day to day differences or problems.