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I enjoy having new carers, particularly those from overseas. So far I have had carers from Australia, South Africa and New Zealand. Do all Origin carers speak English? I enjoy having new carers, particularly those from overseas. So far I have had carers from Australia, South Africa and New Zealand. Do all Origin carers speak English?

Origin carers come from all over the world and from a variety of backgrounds and we check at interview and before that all our carers have a good level of spoken English. Whilst English may not be their mother tongue we expect all our PAs to have conversational level English and above as we realise […]

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As I live alone, with none of my family nearby, I need a carer I can trust and rely upon. Are Origin carers trustworthy and dependable? As I live alone, with none of my family nearby, I need a carer I can trust and rely upon. Are Origin carers trustworthy and dependable?

Our initial selection process is quite demanding with each PA candidate attending a personal interview prior to their acceptance on one of our training courses. We are rigorous in our reference and security checking, doing everything we can to ensure the trustworthiness and reliability of our carers. As part of the practical and intensive four […]

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How can I fund my care services from Origin? How can I fund my care services from Origin?

Our Care Managers are experienced in working with clients to use optimum funding options. For many this is often a combination of private and social or health care funding, which may require regular assessments for compliance. Continuing Health Care funding can be accessed to pay for live-in care agency services or alternatively all Origin’s live-in […]

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What if I don’t like/get on with the Origin PA? What if I don’t like/get on with the Origin PA?

At Origin we appreciate how important it is to find the right PA to make independent living a reality, which is why we invest so much thought and effort in our carer selection, training and placement. Careful matching of PAs to match your lifestyle, personality and location ensure a good client/ personal assistant relationship. Through […]

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If my PA is ill or has a personal emergency, what happens? If my PA is ill or has a personal emergency, what happens?

Origin PAs are asked to contact the office as soon as there is any problem that may mean they are unable to work, that way we can try to find a replacement as soon as possible. Your Care Manager will also discuss with you the options for an appropriate replacement carer.  Please be aware that […]

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